When I was in NYC we were lucky to stay in the brand new Citizen M Hotel Times Square. I had never been to NYC before and when I arrived, I was astounded to see all the Skyscrabers and the hustle and bustle of the City.
Citizen M greeted me with design galore from the entry hall, to the foyer and even the rooms were designed. You check yourself in (with a little help from the lovely staff) and up you go. My room was on the 14th floor - don't think I've ever been that high before so that was exciting. Even higher was their rooftop bar (ehhm - we did hang there quite a bit) and I even got a bit of a fright looking out, as it was a BIT of a drop.
The rooms were all controlled by a Samsung tablet, and you could change the ambience of your room by the touch of a button. I changed my light, my artwork, and the AC. However (think it was start up problems) my tablet was somewhat dysfunctional, so it kept putting on the AC & flickering the light in the middle of the night (room then needed resetting - basically switched ON/OFF by the staff, which was a bit annoying.)
Apart from that everything was cool. I loved the place, it was cool, urban and fresh. The staff was the icing on the cake. SO nice and helpful. Would I go back. Yes I would, but I'd hope that the tablets would work this time around.
Check in area and foyer
The view looking up in the seating area by the downstairs bar
View from the rooftop bar
My score (out of 10 possible)
Design: 9 I adored it
Food: 6 - wasn't nearly enough food at the brunch in the mornings
Cleanliness: 7 - There was plenty of hair products & cool hairdryer too
Staff: 10 - more than helpful - every single one I met